The complete workflow
From setting up the event to the final report — what happens, in what order, and who does it. Tap any step to see exactly how it is done.
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1
Set up the event
Enter the event name, date, time, gates-open time and venue in Settings. Add users for HR, Branch HR, callers and gate volunteers, and check what each role may do in Roles & permissions.
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2
Design passes and vouchers
For each pass type upload the artwork, place the fields, set the print size and write the WhatsApp message. Do the same for voucher types.
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3
Load the guest list
Import the invited people from Excel using the sample file, then assign them to HR, Branch HR or callers.
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4
Call and confirm
Call each lead and log the outcome. For those who confirm, record family count and meal preference.
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5
Create passes
Create a pass from the confirmed lead (or directly, or by bulk import). The pass gets a unique number and QR.
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6
Send e-passes
Send each pass on WhatsApp — the image plus a short link to the guest's e-pass with QR, date, time and venue.
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7
Print and hand over
Bulk print big batches from Bulk print passes (split into quick PDFs), or a few at a time from the Print queue, on A4/A3 at the real size. Mark printed, then issued when handed over. Every PDF carries a traceable fingerprint.
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8
Prepare vouchers
Generate and print vouchers, set the per-family limit. Allocate in advance or at the gate on the day.
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9
Get the gate ready
Each volunteer signs in on their phone, picks their gate and taps Refresh offline data, so scanning works even without signal.
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10
Check guests in
Scan each pass at the gate — one entry only. Guests without a pass or with family go to the Gate desk: find by phone, tick who came, attach vouchers.
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11
Corrections
Arrival times are locked once saved. Only an admin can correct one, with a reason — everything is kept in the Audit log.
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12
Reports and wrap-up
Watch attendance live, see who came alone or with family, voucher usage and caller performance. Export everything to Excel.