How to use Oraiyan PassesSaptha Sambhrama · step-by-step guide
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HR guide

Invite your people, create and share passes, give vouchers and help at the gate.

Getting started

1

Sign in

  1. Open the Oraiyan Passes link on your phone or computer.
  2. Enter the email and password given to you by the admin, then tap Sign In.
  3. Tick "Keep me signed in" on your own device so you are not asked again on event day.
  4. The system opens the right screen for your role automatically.
Sign in
2

Your home screen

  1. You land on your Leads list — the people you are responsible for inviting.
  2. The left menu has Passes, Print queue, Vouchers, Gate desk and Gate report.
  3. Tap Guide at the top any time for a tour of the page you are on.

Invitations

3

Work through your leads

  1. Leads are the invited people. Search by name or phone, or filter by call status and pass type.
  2. Tap a name to open the full record and its call history.
  3. Status colours show who is pending, called back, approved or declined.
4

Log a call

  1. After every call, tap Log call on the lead and choose the outcome.
  2. For "call back", set the date and time — the lead comes back to you then.
  3. When the person confirms, record family count and meal preference, then Create pass.

Passes

5

Create a pass

  1. Menu → Create pass. Pick the pass type first — it decides the design.
  2. Enter the phone number; the system warns you if a pass already exists for it.
  3. Set the family count and add family member names if they should appear.
  4. Save — or "Save & add another" to keep going.
6

Find a pass

  1. Menu → All passes. Search by name, phone or pass number.
  2. Open a pass to see its design, QR (tap to expand), status and the full activity history.
7

Send a pass on WhatsApp

  1. Open the pass and tap Send on WhatsApp.
  2. On a phone the share sheet opens with the pass image and message — pick WhatsApp and the contact.
  3. On a computer the message is copied and WhatsApp opens; paste it and attach the image.
  4. The link in the message is short and opens the guest's e-pass with QR, date, time and venue.
8

Download a pass PDF

  1. Open the pass and tap Download PDF. It prints at the true pass size.
  2. Every download is logged and carries a hidden fingerprint (the "Ref" at the bottom).
  3. If a copy is leaked, the admin can trace who downloaded it.
9

Import passes in bulk

  1. Menu → Import passes. Download the template, fill it and upload.
  2. Rows with problems are shown before anything is saved; fix them and upload again.
10

Print passes in bulk

  1. Menu → Print queue. Filter by pass type, then tick the passes to print.
  2. Choose A4 or A3 — passes are laid out at their real size, as many as fit per sheet.
  3. Turn on duplex for front and back. Download the PDF and print at 100% (no "fit to page").
  4. Mark them printed, then issued when they are handed over.
11

Bulk print a big batch of passes

  1. Menu → Bulk print passes. Pick the pass type and "Not printed yet" (or a pass-number range), then Apply.
  2. The list is split into parts (e.g. 100 passes per PDF) so each download is quick and never times out.
  3. Download each part and print it at 100% / Actual size. Every download marks those passes as printed.
  4. Paper, margins and duplex are under "Paper & layout settings" — the defaults come from the pass type.
12

Send many passes on WhatsApp

  1. Menu → Send on WhatsApp. Works once the WhatsApp Business API is switched on.
  2. Choose "Never sent" (or Failed to retry), optionally a pass type, then press Send. Passes go one by one, about one a second.
  3. Keep the page open until it finishes — you can press Stop at any time. Each pass shows Sent / Failed.
  4. On a single pass you can also choose "Share via WhatsApp Web" to send it from your own phone or computer instead.

Vouchers

13

Give a voucher to someone

  1. Vouchers → open a voucher → Allocate, and enter the name and phone.
  2. Or do it at the Gate desk after finding the pass holder — it is linked to their pass.
  3. Send it on WhatsApp; the guest sees the voucher front and back.

Event day

14

Gate desk — find a guest

  1. Gate desk is for guests without their pass, or for families.
  2. Type the phone number, pass number, voucher number or name and tap Find — or scan a QR.
15

Gate desk — who has come

  1. Tick the holder and each family member who is here now, then Save attendance.
  2. The current time is recorded. Once saved, a person is locked — they cannot be marked again.
  3. Add a family member who is not on the pass with "Add person".
16

Gate desk — vouchers

  1. Under Vouchers, scan or type a voucher number and tap Attach to give it to this family.
  2. The limit per family is shown. Redeem marks the voucher as used.
17

Gate report

  1. Shows who came alone, with family, or family only — by pass type and relation.
  2. Voucher counts: total, free, given and redeemed. Export to CSV.